Privacy Policy


This website and the integrated beolum GmbH (hereinafter "website") are operated by beolum GmbH, Am Goetheplatz 8, 31535 Neustadt am Rübenberge (hereinafter "beolum GmbH"). Beolum GmbH links great importance to the protection of your personal data and collects, processes and uses your personal data exclusively in accordance with the principles described below and in compliance with the applicable data protection laws.

Contact our data protection officer:
Mr. Joachim Becker,,

A. Your personal data

Personal data is all information relate to an identified or identifiable person. This includes, for example, your name, telephone number as well as your postal and e-mail address.

B. Scope of data collection, processing and use

For the mere visit to the website, it is not necessary for you to provide us with personal data. We collect, process and use your personal data collected during the ordering process for the establishment, implementation and processing of the purchase contracts concluded with us on the beolum GmbH homepage. In addition, we only collect, process and use your personal data if you have expressed your clear consent.

C. Setting up a beolum GmbH customer account

On the website you have the option to set up a personal customer account for the beolum GmbH Internet shop (hereinafter referred to as "customer account"). You can store your personal information on your customer account and shop conveniently in the beolum GmbH online shop. In addition, we offer you certain comfort functions, such as the overview  of your purchase history. To set up your personal customer account and attend to any queried about your order, we need your first and last name, e-mail address, postal address, date of birth to check the age requirement being above 18 is met and telephone number. In addition, we require you to set up your freely selectable password your customer account. The e-mail address you provide also serves as an access code for the customer account. After successful registration, you will automatically receive a confirmation e-mail. In the personal area of your customer account, you can update your personal data at any time and add further information on a voluntary basis.

D. Orders in the beolum GmbH online shop

1. Orders with a customer account
Your customer account information is stored in the central customer database of beolum GmbH. The information stored on your customer account is stored in the central customer database of beolum GmbH. As part of the ordering process, you will be asked to log in to your customer account with your e-mail address and password. Your delivery and billing address as well as your telephone number for any queries about your order are already automatically pre-filled on your customer account. As part of the ordering process, you have the opportunity to amend this information (e.g. Indication of another delivery or billing address).

2. Guest orders
Of course you can also use our online shop without setting up your own customer account. In this case, you can enter the information required to process your order during the ordering process in the "Customer Information" section provided for this purpose and send it directly to us by clicking on the button marked "Continue" in the order form. To process your order, we need your first and last name, e-mail address, postal address, date of birth to check the age requirements being above 18 is met and your telephone number for any queries about your order.

E. Use of logistics providers

To send your order, we provide your personal data to logistics providers that process this data on our behalf and in compliance with these data protection regulations as well as the necessary security measures.

F. Cookies

A cookie is a small text file that is stored on your computer or mobile device and retrieved from it on subsequent access. We use cookies to improve and simplify our online services. We do not use cookies to store personal information or to pass on information to third parties. There are two different types of cookies - persistent and temporary cookies (session cookies). Persistent cookies are stored as a text file on your computer or mobile device for up to twelve months. Session cookies are only stored temporarily and are automatically deleted when the browser window is closed. If you selected "Save user data" when logging in, permanent cookies ensure that your selection of the homepage and your details are stored. In addition, we use cookies when you use product filters and to determine whether you are currently logged in or have an item in your shopping cart. You can easily remove cookies from your computer or mobile device via your browser. In the "Help" menu of your browser, you will learn how to handle cookies and delete them. You can reject cookies or receive a notification each time a cookie is sent to your computer or mobile device. However, we would like to point out that the functions of our online services will be limited if you reject cookies.

Use of Piwik / Matomo

This website uses the web analysis service software Matomo (, a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Mataomo") based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f DSGVO data collected and stored on the server of the website. No data will be passed on to third parties. Pseudonymized user profiles can be created and evaluated from this data for the same purpose. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. The data collected with Matomo technology (including your pseudonymized IP address) is processed on our servers. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. If you do not agree with the storage and evaluation of this data from your visit, then you can object to the storage and use at any time with a mouse click. In this case, a so-called Opt-out cookie is stored, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be reactivated by you.

I revoke

G. Protection of your data

We secure our website and IT systems with appropriate technical and organizational measures against loss, destruction, unauthorized access, modification or dissemination of your data by unauthorized persons. Your data will only be transmitted encrypted under the SSL (Secure Socket Layer) coding system. This applies to data transfers in the context of orders as well as within the framework of your customer account.

H. Right to information and correction

You have a right to access free information about the data stored about you and, if necessary, a right to correction, blocking or deletion of this data. You can revoke your consent to data collection, processing and use at any time with effect for the future. We are at your disposal for further questions about data protection and the processing of your personal data. You can reach us at the e-mail address Of course you can also reach us at the contact details given in the imprint.

I. Adjustments

We reserve the right to update this privacy policy from time to time. Updates to this privacy policy will be published on our website. Changes apply from their publication on our website. We therefore recommend that you visit this page regularly to find out about any updates.

Status: October 2022